I bought my Festival Badge, but haven’t heard anything since. How do I know I’m not missing things?

After purchasing your Festival Badge, you should have received a badge purchase confirmation from Prekindle. If you haven’t gotten that email, make sure to let support@prekindle.com know so they can help you out.

Most of the communication directly from the festival to attendees will be in the final 3 months prior to the festival, and the bulk of it will be in the final weeks leading up to the fest. And in the meantime, if you want to familiarize yourself with what to expect at ATX, check out our Prepare for the Fest & How to ATX pages.

There are also a few things you can do to make sure you’re kept in the loop: 1) sign up for our mailing list – available at the top-right corner of this webpage, 2) check your SPAM box frequently, as you never know when it’s going to be a jerk and swallow up an email that’s not spam, and 3) follow us on social media (Facebook and Twitter).

If you still have concerns, please email TV@atxfestival.com.