I bought my Festival Badge, but haven’t heard anything since. How do I know I’m not missing things?

After purchasing your Festival Badge, you should have received a badge purchase confirmation from Prekindle. If you haven’t gotten that email, make sure to let support@prekindle.com know so they can help you out.

Most of the communication directly from the festival to attendees will be in the final 3 months prior to the festival, and the bulk of it will be in the final weeks leading up to the fest.

There are also a few things you can do to make sure you’re kept in the loop: 1) sign up for our mailing list – available at the top-right corner of this webpage, 2) check your SPAM box frequently, as you never know when it’s going to be a jerk and swallow up an email that’s not spam, and 3) follow us on social media (Facebook and Twitter).

If you still have concerns, please email TV@atxfestival.com.