I bought my Badge, but haven’t heard anything since. How do I know I’m not missing things?

After purchasing your Badge, you should have received a badge purchase confirmation from Prekindle. If you haven’t gotten that email, make sure to let support@prekindle.com know so they can help you out.

Most of the communication directly from the festival to attendees will be in the final 3 months prior to the festival, and the bulk of it will be in the final weeks leading up to the festival. Emails will come from TV@atxfestival.com, so make sure to add us to your contacts if you haven’t already done so.

There are also a few additional things you can do to make sure you’re kept in the loop: 1) sign up for our newsletter 2) check your SPAM box frequently, as you never know when it’s going to be a jerk and swallow up an email that’s not spam, and 3) follow us on social media (Instagram, Facebook and Twitter).

If you still have concerns or you feel like you’re missing festival information, please email TV@atxfestival.com.