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Can you refund my Season 10 Badge?

While we aren’t able to refund any purchases, if you purchased your Season 10 Badge before April 1st, 2021 we are able to 1) defer your badge to Season 11 (2022), OR 2) offer a value equivalent to your original purchase in the form of a Festival Badge to this year’s 10-day Virtual Festival and 14-month long ATX TV Annual Membership.

If you would like to defer your badge to Season 11 (2022), simply email TV@atxfestival.com with the Badge Name and Purchase Confirmation Code for each badge you wish to transfer to Season 11 and we’ll take care of it!

Please see our Terms & Conditions for more information about your Badge Purchase.

Can I transfer my Season 10 Badge to Season 11?

If you purchased your Season 10 Badge prior to April 1st, 2021, we are happy to defer your badge to Season 11 (2022). We apologize that a deferment option wasn’t included in our first correspondence, as it was an option in 2020.

To complete your deferment, simply email TV@atxfestival.com with the Badge Name and Purchase Confirmation Code for each badge you wish to transfer to Season 11 and we’ll take care of it!

Please note, after transferring your Badge to Season 11, we’re then unable to transfer it back to Season 10 if you change your mind. All transfers must be completed by Friday, May 7th, 2021. In addition, while we have no reason to believe that next year won’t be in person, we can’t guarantee the size, scope, and format of the Season 11 event.

If I had a Season 10 Badge before April 1st, what does this mean for me?

If you were a Season 10 Badgeholder prior to April 1st, 2021, you’ll have access to all ten (10) days of Season 10 AND be the first to receive an ATX TV Annual Membership!

While our Membership Program will typically be valid for one year, we’re extending things a bit for this inaugural round, giving you access to all our Membership Benefits for 14 months (through May 31, 2022).

You should have also received an email from Prekindle with Festival updates with the subject line “ATX TV Festival Season 10 Update.” If you didn’t receive this email, please send us an email at TV@atxfestival.com and we’ll get to the bottom of it! 

Does the Annual Membership include a Festival Badge?

The ATX TV Annual Membership + Season 10 Combo DOES includes a Season 10 Virtual Festival Badge. The Combo will be available for purchase for a limited time (April 1 – June 20, 2021) for $300.

The ATX TV Annual Membership will be available starting July 1, 2021 for $175. It DOES NOT include a Season 11 Festival Badge, but as an ATX TV Member, you will have access to an exclusive Badge discount.

Is there a schedule of Membership Events?

Yes! You can check out our upcoming ATX TV Membership Events & Benefits here!

Please keep in mind that Early Access to ATX TV Content, Invitations to Zoom Recordings, and Special “Members Only” Events frequency will depend on our Programming, but typically these events happen once or a few times a month.

What’s the difference between the Membership + Badge Combo and the ATX TV Annual Membership?

This year’s ATX TV Annual Membership + Season 10 Combo will allow you access to all ten (10) days of Season 10 AND you’ll receive an ATX TV Annual Membership – while our Membership Program will typically be valid for one year, we’re extending things a bit for this inaugural round, giving you access to all our Membership Benefits for 14 months (April 1, 2021 through May 31, 2022). This Combo will be available for purchase April 1 – June 20, 2021.

Our ATX TV Annual Membership (without the Combo) will include all the Membership Benefits included with the Combo, but will only be valid for one year from your purchase date and does not include an ATX Television Festival Badge. This Membership will be available for purchase starting July 1, 2021.