ATX TV Policies

If you plan to attend the ATX Television Festival or any of our year-round events, please take a minute to review the following ATX TV Policies, as well as our Terms and Conditions.

If you have any questions, please check out our FAQ Page or email


The ATX Television Festival works hard to make sure that all our panels, screenings, and events are accessible to all attendees. The more advance notice we have, the better we’re able to plan! Please email with any questions or accommodation requests.

All official venues where seating is provided will have ADA accessible seating for attendees who require said seating. A companion will also be able to utilize the ADA seating. Accessible seating for attendees and one companion is on a first-come first-served basis, and once an event starts, all unclaimed accessible seating will be made available to general admission. If you would like to utilize this seating, please alert the Venue Manager when you arrive at an event or email as soon as possible.

Trained service animals of attendees with disabilities are welcome at the festival, in compliance with venue policies. Official ATX Festival venues are ADA accessible, and at outdoor events where there are portable toilets, accessible facilities will also be provided.

Check out Capitol Metro’s Accessibility Information ( regarding public transportation, and if you have a disabled hangtag or license plate, you don’t have to pay for City parking meters, and there is no time limit on the time zones for City maintained parking.


All seating at ATX is first-come, first-served (no assigned seats). Attendees are not guaranteed a seat in any screening, panel, or event, as admission is only to venue capacity. Badgeholders with FAST PASS reservations MUST be in line no later than 20 minutes prior to the scheduled start time, according to the Festival Guide, in order for FAST PASS to be valid.

Attendees will be let into screenings and panels in the following order:

  • Panelist and Sponsor Badges
  • Badges with FAST PASS reservations and ATX Guest Passes
  • Remaining Badges
  • Single Tickets (if sold, only available only at the State & Paramount Theatres)

If there are seats remaining after all of the above have been seated, late arrivals will be allowed at the discretion of ATX Staff and Venue Managers – due to various circumstances, late seating may be deemed too distracting to audiences and panelists.


The ATX Code of Conduct applies to all ATX Television Festival events, physical and virtual, all our physical venues, and anyone who engages with our social media channels or virtual events. All ATX participants, including but not limited to attendees, staff, panelists, press, vendors, and volunteers will be held to the same standards.

If you engage with anyone in a disrespectful or inappropriate manner, or do not adhere to our Code of Conduct, we reserve the right to immediately remove or ban you from any ATX Television Festival event or platform, without refund (if applicable).

We do not tolerate harassment of any kind, including but not limited to:

  • Intimidation / threats
  • Inappropriate disruption of events
  • Hurtful language
  • Physical assault of any kind
  • Inappropriate physical contact
  • Unwanted sexual attention
  • Unwanted photography or video recording
  • Bullying
  • Stalking

Especially in connection to:

  • Race or ethnicity
  • National origin
  • Gender identity or presentation
  • Sex or sexual orientation
  • Age
  • Disability, medical condition, or pregnancy
  • Religion
  • Citizenship status

So here’s the deal:

  • If you’re asked to stop any harassing behavior, stop it immediately.
  • If you experience or witness any form of harassment at a physical event, contact the nearest Staff member or Venue Manager to address the situation. To file a formal complaint regarding a physical or virtual event, email and provide detailed information about the situation and your contact info.
  • If at any time you feel unsafe in your immediate situation, alert a Staff member or Venue Manager, move to a safe location, and dial 911.


The Paramount and Stateside Theatres have a Clear Bag Policy to minimize contact that a bag search would require.

Clear bags should not exceed 14″ x 12″ x 6″ in size, and small, non-clear clutch bags will be allowed, and should not exceed 4.5” x 6.5” in size. In addition, the following personal items are NOT permitted: food or beverage of any kind, weapons of any shape or size (including firearms, explosives, pocket knives, etc.), cameras or recorders of any kind. Find out more here.


The safety and health of the ATX TV Community is our top priority, and we will monitor and follow the public health guidelines and laws concerning COVID-19 and associated variants.

We will work with local health authorities to follow the strictest health and safety guidelines possible for the City of Austin and our Venues at the time of the event. Thank you for your ongoing support and understanding.

By purchasing you badge you agree to:

  • Adhere to the health & safety policies set by ATX TV.
  • Failure to adhere to ATX TV policies will result in refusal to be admitted into any Festival events (including but not limited to screenings, panels, receptions, etc.)
  • No refunds will be given due to failure to adhere to ATX TV policies.


ATX Television Festival will be filming / recording in all Festival spaces, including but not limited to all panels,post-screening Q&As, and events. By using an ATX Credential, participating in the Festival and / or entering a Festival Venue, you are acknowledging and agreeing to being filmed by the ATX Television Festival. You grant ATX all rights to any audio & visual recordings made of you and the use of your name, likeness,and performance in perpetuity in any and all media, including advertising and promotional uses, as well as for archival purposes, without approval from you. You hereby waive any claims against ATX Television Festival and its designees resulting from the use of recordings or other rights granted by you.

No personal filming / recording / Periscoping or flash photography of any panel, screening or Q&A is allowed at any time. If we see you recording, we will ask you to stop, and if you persist, we will ask you to leave. ATX reserves the right to confiscate any recording devices.

Filming policies are located on the back of your badge, and will be signed for, by you, at Registration.


From time to time, we offer flash sales, discounting ATX Credentials for a limited time. Flash sale offers cannot be combined with any other offer or discount code. As with any commercial transaction, there is always a chance that a purchased item will go on sale at some point in the future. Our Flash Sale Policy offers price protection in the form of a one-time, partial refund of the purchase price for those who purchased an ATX Credential(s) at full price (Festival Badge at $295 or Day Wristband at $99) within seventy-two (72) hours of the start of a flash sale. ATX Credentials purchased with coupons or previous promotional discounts are not eligible for price protection.

To obtain a price adjustment on a qualified purchase, you must email us at within the seventy-two (72) hour window of a flash sale start date. Please include your name, order number, and when your purchased your Credential in the body of your message. The Flash Sale Policy price protection is not applicable to merchandise, entry fees, or any ATX Credential Walk Up Price (Festival Badge at $350 or Day Wristband at $125).

Flash sale price adjustments are not the same as returns, and the Flash Sale Policy does not supersede ATX’s Refund Policy. All sales are final. All events are rain or shine, unless otherwise noted. All panelists, programming, times, and locations are subject to change without notice. No refunds are issued due to a performer or attraction being removed from a festival lineup.


The ATX Television Festival recognizes that your privacy is very important. We know that providing personal information is an act of trust and we take that seriously.

When submitting your email address for both ATX Newsletter Subscription and all Pitch Competition Submissions, your email address will not be taken from our site and added to bulk mailing lists. The only people who will have access to your personal information are ATX Television Festival staff and you the subscriber.

We will not email you anything unrelated to ATX Television Festival. If at any time you wish to be removed from our mailing lists, please email or click the “update subscription preferences” on an ATX Newsletter.


The sale of merchandise and / or services at ATX Venues to individuals by entities other than ATX or its partners / sponsors (including but not limited to for-profit individuals, for-profit organizations or not-for-profit organizations or individuals representing not-for-profit organizations) is prohibited except under the following condition:

Outside Vendors who have submitted an ATX Festival Vendor Agreement Form to participate in a specific ATX Television Festival Event that allows outside vendors, and have been approved by ATX. All forms and requests must be submitted at least two weeks prior to the date of the proposed sale / solicitation. ATX reserves the right to revoke approval for any reason, at any time.


The ATX Television Festival has a strict Weapons-Free Policy.

The ATX Television Festival is a private event and attendees are prohibited from carrying weapons of any kind. Prohibited items include but are not limited to guns, ammunition, tasers, knives, sharp objects or explosives of any kind, whether carried openly or concealed, and are still prohibited even if the weapons are inoperable or unusable. Items that may be legal for you to own or carry are not welcome at our events if they violate this Weapons Policy.

Your participation in the ATX Television Festival means that you agree to comply with this Weapons Policy, regardless of whether the Weapons Policy is posted at the premises of any official event.

You further understand and agree that, for your own safety and the safety of everyone at the Festival, we have the absolute and immediate right to inspect your bags, coats, and any other item you bring to the Festival. We may temporarily or permanently remove any attendee at any time for violating this Weapons Policy — because your safety, and every festivalgoer’s safety, is very important to us.

If you have questions regarding Texas’s Open Carry Law, please visit the City of Austin’s website: