Membership FAQs

Can I bring a guest to a Membership Event?

ATX TV Membership events and benefits are limited to members. This is so we can grow our community and provide a unique and intimate experience to you and our panelists!

Is there a schedule of Membership Events?

Yes! You can check out our upcoming ATX TV Membership Events & Benefits here!

Please keep in mind that Early Access to ATX TV Content, Invitations to Zoom Recordings, and Special “Members Only” Events frequency will depend on our Programming, but typically these events happen once or a few times a month.

Will there be a monthly option for an ATX TV Membership?

Absolutely! We are launching with quarterly and annual, but plan to have Monthly Memberships available as soon as possible — please check back later this year!

Does the Annual Membership include a Festival Badge?

The ATX TV Annual Membership + Season 10 Combo DOES includes a Season 10 Virtual Festival Badge. The Combo will be available for purchase for a limited time (April 1 – June 20, 2021) for $300.

The ATX TV Annual Membership will be available starting July 1, 2021 for $175. It DOES NOT include a Season 11 Festival Badge, but as an ATX TV Member, you will have access to an exclusive Badge discount.

If I’m not a member, can I still participate in the Membership Events?

Our Membership Events are only for ATX TV members.

I’m having trouble logging in to my ATX TV Membership account.

Check your browser’s security settings. Our membership software won’t work if you’ve disabled 3rd-party cookies. Try changing your settings or use another browser, and if you’re still having issues, reach out to us at TV@atxfestival.com.

How do I cancel my ATX TV Membership?

Log in to your account and toggle auto-renew off from the Subscriptions menu item.

Can I switch from the Quarterly Plan to an Annual Plan?

Sure! Click Change plan from the Subscriptions menu item in your account. You’ll be switched to the new plan immediately and charged a prorated amount.

How do I update my email address or credit card information?

You can log in to your account to make changes to your email address or other personal information.

To update your credit card, once you’ve logged in, add the new card here and click Update my credit card.

How do I reset my ATX TV Membership password?

There are two ways to log in to your ATX TV Membership account!

1. Passwords are not required for your membership account. You can visit our sign in form, enter your email address and click Send sign in link. We’ll send you an email with a link that you can click to sign in. The link can only be used once and expires after 24 hours.

2. If you prefer to create a password, you can do so after you sign up for a membership. If you ever need to reset your password, you can click here, enter your email address, and then click send me reset instructions. To ensure the reset process is secure:

  • Password reset links automatically expire after 48 hours.
  • Password reset links can only be used once. After you click the link and reset your password, the link becomes invalid.
  • If the link becomes invalid before you’re able to reset your password, delete the old reset email and start with a fresh password reset.

What’s Memberful?

Memberful is our membership software.

What’s included with my ATX TV Membership?

We have a wide variety of benefits for our members, from special Members Only Events to early access to our ATX TV Content. You can get a feel for the kind of virtual events to expect below, but make sure to check out our ATX TV Membership Events & Benefits for info about upcoming events!

  • TV Watch Clubs: Think Virtual Book Club, but only better because it’s TV.
  • Virtual Coffee Dates with Team ATX: Ask us all your questions, or more importantly, share with us all your TV recs. 
  • Exclusive Q&A Webinars with ATX TV Panelists: Hear from members of our Advisory Board, Ambassadors, and ATX TV alums. You’ll have the opportunity to ask questions and gain industry insights, listen to behind-the-scenes stories, and of course discuss what they’re currently watching!
  • Virtual Series Watch Party with Talent: Watch past and premiere episodes with the showrunners, cast, crew, and executives responsible for them. The ultimate DVD bonus materials!
  • Early Access to ATX TV Content: Check out Content 24 – 72 hr. before our YouTube releases. Anything we can give you early, we will!
  • Invitations to Zoom Recordings: Join us for the pre-records of some of our ATX TV Events, including being able to ask your own questions to the Panelists!
  • Special “Members Only” Events: There are so many reasons to gather and talk #TVTogether, and we plan on making the most of this one!
  • Discounts on ATX Merch: If it’s in the store, it’s yours for a special discounted price!

Have any questions about your ATX TV Membership? Send us an email at tv@atxfestival.com.
Due to a high volume of emails, please allow 48 hours for a response from the ATX TV Festival staff.